Frequently Asked Questions
Got a question about LJ's Beef Jerky? You’re in the right place! Below, we’ve answered some of the most common questions we get from our customers, from product details to packaging and safety. If you don’t find what you’re looking for, feel free to reach out—we’re always happy to help.
What flavors of LJ's Jerky are available?
We offer a variety of flavors, including Original, Hot Original, Garlic, Hot Garlic, Onion, and Hot Onion.
How long does it take to ship?
Due to high demand, it takes 7-10 days for your order to ship.
How should I store the jerky?
You should store it in a cool, dry place.
Do LJ's Beef Jerky products need to be refrigerated once opened?
Yes! Once you’ve opened the package, the jerky is exposed to air, which can cause mold. We recommend eating it within three days or popping it in the fridge to keep it fresh for longer.
What’s the shelf life of an unopened LJ's Beef Jerky product?
The shelf life of our unopened jerky depends on the product, but to enjoy it at its best—whether that’s the flavor, texture, or aroma—be sure to eat it before the “Best If Used By” date printed on the package.
What does the "Best If Used By" date mean?
Our "Best If Used By" date is a guideline for when the jerky will be at its peak. To get the best flavor, aroma, and texture, we recommend enjoying it before that date. Afterward, it may not be as fresh, but it’s still safe to eat as long as it’s been stored properly.
Do you offer free shipping?
Yes, we offer free shipping on orders of 20 or more items.
How can I send a comment or question to LJ's Beef Jerky?
We love hearing from our customers! If you’ve got a question or comment, feel free to reach out. You can call us at 1-916-779-0375, mail us at LJ's Beef Jerky, LLC, 20 Main Avenue, Unit #1, Sacramento, CA 95838, or shoot us an email. We’re always happy to chat!
Where can I find ingredient information for LJ's Beef Jerky?
You’ll find a complete list of ingredients right on the product package. If you want to take a look online, we also list everything under the “Ingredients” section of our website.
What should I do if my package is damaged?
If your package is damaged or looks tampered with, we don’t recommend eating the product. Please return the damaged package to the retailer for a full refund. Your safety comes first!
Are LJ's Beef Jerky products allergen-free?
Some of our products may contain allergens. If there’s a common allergen like wheat, soy, corn, or honey in the product, it’ll be listed on the ingredient label. We always clearly identify allergens to keep you informed.
What’s a UPC barcode?
The Universal Product Code (UPC) is the barcode you see on all our packages. It’s those black lines with numbers underneath—used to scan products at checkout and help stores manage their inventory.
Are LJ's Beef Jerky products safety tested?
Absolutely! We follow strict safety testing protocols to ensure our products meet USDA standards. Our jerky is tested daily, weekly, and monthly to make sure everything—from flavor to texture—is top-notch. We do this to ensure you always receive safe and delicious jerky.
